Common questions about data destructions and eco-friendly electronics disposal

Place your order on TheOscarProject.ca. Then, simply insert your device in secure packaging, apply your prepaid mailing label to the package, and then send it to us from any mailbox or post office outlet in Canada. Alternatively, if you don’t have packaging at home and would prefer to receive a shipping kit, we’ll happily send one to you for a small fee. Once received, we ensure all personal data is destroyed before it is responsibly recycled, helping to reduce e-waste and recover reusable materials.

Absolutely! We take your privacy very seriously. When you send us your device(s), we use advanced security technology and processes to completely remove all your personal information. Unlike simply deleting files, our process permanently erases your data following guidelines from the Canadian Centre for Cyber Security so it can never be recovered. We will also destroy any SIM cards or memory cards at the same time. You can trust that your private information is protected, giving you complete peace of mind when recycling your device.

We accept smartphones, tablets, laptops, and hard drives regardless of brand or model.

Electronics recycling keeps harmful materials out of landfills and allows metals like lithium to be reclaimed. This contributes to environmental protection and reduces the need for new resources, which have a significant impact on the environment.

If you’re device is still activated, we recommend that you back up any data you wish to keep and remove your SIM card if applicable. For any device sent into us, we’ll perform a thorough data sanitization and destruction process to ensure complete data security before recycling.

Yes, there is a small fee for our services. This fee covers the labour expenses to properly dismantle your device and ensures that your data and personal information are securely erased by our professional team. You can find all the details and what’s included on our Pricing page. The total fee is subject to applicable taxes and shipping.

We provide a Certificate of Recycling upon completion, confirming that your device has been securely processed. Our recycling methods adhere to Canadian environmental standards, ensuring responsible handling of all materials.

Yes, we provide specialized recycling and data destruction services tailored for businesses and government agencies through our parent,PiiComm Inc. We understand that organizations handle sensitive information and require a secure and compliant solution for disposing of their electronic devices. To discuss your organization’s specific needs, please contact our corporate services team at info@theoscarproject.ca and we will work with you to develop a customized solution that ensures secure data destruction and responsible recycling for all your devices.

Yes, once you mail in your device, you’ll receive tracking information so you can confirm its arrival. For added peace of mind, we also provide you with updates so you know once the data on your device has been securely destroyed as well as when your device has been recycled.

After data destruction, non-reusable devices are carefully dismantled to extract recyclable materials like metals and plastics, following strict environmental protocols. If you have chosen to allow your device to have a second life, eligible units are refurbished for reuse when possible since this is best for the planet.

When you recycle your device, materials like metals and certain plastics can be recovered. These are essential components in electronics and can be reused in new products, which reduces the need for new mining and production. Recycling even one smartphone can save valuable resources and help minimize environmental harm from e-waste​.

Absolutely. We accept devices in any condition, including those that are broken or no longer working. Damaged devices may not qualify for reuse, but we can still destroy all data and then recycle the device responsibly. This ensures that valuable resources are recovered, and hazardous waste is kept out of landfills​.

By recycling your device, you’re helping to combat the growing problem of e-waste in Canada. Many electronics contain materials that can harm the environment if not handled properly. Recycling not only prevents harmful chemicals from leaching into our soil and water but also allows for the recovery of precious metals and other resources. For example,95% of a lithium-ion battery can be recycled into new batteries. This effort reduces the need for new materials, supports sustainability, and makes a positive environmental impact within Canada.